Frequently Asked Questions
What do you charge?
Our Rate Program Link offers detailed information on rates, "REMEMBER NO COLLECTION=NO FEE”
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Where is your corporate office?
Our Corporate Office is based in the Dallas - Fort Worth area in Plano, Texas
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Are there any upfront fees or sign up charges?
NO.
We work on a contingency fee basis; we only get paid if we collect your account/s. If we DO NOT Collect NO FEE will be charged.
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Do I have to sign a contract?
NO.
Our clients sign an assignment agreement where we agree on the rates for the accounts that are placed with UMS.
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What area do you collect in?
We collect on a national and International collection basis.
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Do you require a certain number of accounts to be placed?
NO.
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What is the statue of limitation on accounts?
We can go back 2 years in an attempt of collecting a debt.
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Is there a limit on the dollar amount placed for collection?
Our Lowest dollar amount we will collect is 300.00 dollars. Unless many accounts are involved, we may make exceptions.
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Do you send accounts to attorneys?
Yes.
But only with your consultation and approval. We have a network of collection attorneys worldwide to help us in recovery; in most cases, we can place your account with an attorney in the same city where the debtor is located.
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How long have you been in business?
We have been in business since 1999 and have over 70 years of collection experience.
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Do you belong to any industry associations?
YES.
We belong to several collections/financial groups. And we use the service of The American Lawyers Quarterly, when attorneys are needed.
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How can we place accounts for collection?
You can fax accounts to us at 1.972.447.8331 or email to accounts@unitedmediationservices.com or Mail to 5068 West Plano Parkway, Suite 300, Plano, Texas 75093.
Or use our Online account placement form called Placement Form to submit your debt collection accounts online.
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